Share with Agent — Refund, Cancellation and Purchase Policy
Effective date: July 19, 2026
This Policy is part of the Share with Agent Terms of Service and applies to Share with Agent subscriptions provided by Live Future Inc. We keep this deliberately simple and generous.
The checkout, order form, invoice, or receipt identifies the seller and any Payment Partner used for a transaction (for example Paddle, acting as merchant of record). Transaction- specific terms may also apply. Mandatory consumer rights always apply.
1. The Short Version — 30-Day Money-Back Guarantee
- Every paid purchase carries a 30-day money-back guarantee. If you are not satisfied — for any reason — request a refund within 30 days of the charge and we will refund it in full. You do not need to prove a defect, and having used the service during the period does not disqualify you.
- You may cancel a subscription at any time to stop future renewals. Cancellation takes effect at the end of the current paid billing period, and access continues until then.
- Free things stay free — the free plan, the articles, the free tools and the scanner cost nothing and carry no refund, because there is nothing to refund.
2. Subscriptions (Basic, Pro, Super SaaS)
Subscriptions renew automatically at the price and frequency shown at checkout until canceled. Each charge (including each renewal) has its own 30-day money-back window: ask within 30 days of that charge and it is refunded in full. Charges older than 30 days are not refunded, except where law requires. Canceling stops future charges; it does not by itself refund a past charge — just ask for the refund if you want it and you're within the window.
Trials (Basic): starting a trial requires a payment method, and the first charge happens automatically when the 14-day trial ends unless you cancel before then. Canceling during the trial costs nothing. If you forget and the trial converts, the automatic first charge has the same 30-day money-back guarantee — ask and it's refunded.
3. What Happens on Refund
Share with Agent is a subscription service only — there are no one-time purchases, downloads, or deliverable files, so there is nothing to return. When a refund is issued, the paid entitlement ends: your layer stops being served on the paid plan and your account falls back to the free allowance (one page), or is unpublished if you have no free allowance remaining. Your account, your declared content, and your data stay with you and can be exported or deleted at any time.
4. How to Request a Refund
Email [email protected] (or use the contact form) with the email you purchased under and, if you have it, your order id — a reason is welcome but not required. Approved refunds are issued to the original payment method, ordinarily processed by the applicable Payment Partner, typically within 5–10 business days. You can also use the refund path offered by the Payment Partner identified on your receipt (for Paddle purchases, Paddle's buyer support), which applies this same guarantee.
5. Payment Partners
Live Future may use one or more non-exclusive Payment Partners (processors, resellers, merchants of record, billing providers, banks). Where a Payment Partner controls collection, settlement, tax administration, refund execution, fraud review, or chargeback handling, its terms and procedures govern those transaction functions. This Policy — and its 30-day guarantee — continues to govern what Share with Agent will approve. If there is a conflict, mandatory law controls first, then the Payment Partner's transaction terms within its role, then this Policy.
6. Payment Disputes and Chargebacks
Please contact us first — eligible requests under the 30-day guarantee are normally resolved faster as refunds than as chargebacks. Fraudulent or abusive chargebacks (for example, disputing a charge already refunded) may result in loss of access and recovery of amounts owed.
7. Third-Party Agent Behavior
As Section 2 of the Terms explains, we do not control third-party AI agents: an agent may ignore, refuse, mischaracterize, warn about, or block any site or layer, and no adoption, recommendation, ranking, or conversion is ever guaranteed. Such outcomes are not a defect in the Service — but inside the 30-day window you do not need a defect: the money-back guarantee applies regardless.
8. Abuse of the Guarantee
The guarantee exists so buying is risk-free, not as a rental scheme. We may decline refunds to accounts showing a pattern of repeated purchase-and-refund of the same materials, and may limit repurchase after a refund.